Hi Jeffrey, Thank you for the five star review! Audi Ottawa is a family-owned and operated business that values the safety of our customers, employees and our family. It has been a long and tough year, but one thing has always remained the same: first, the health and safety of our staff and their families; and second, maintaining essential services for our customers. We pride ourselves on going above and beyond for our clients and are so pleased to hear that you had a great experience despite the obstacles we are all facing. Wishing you all the best this holiday season and we look forward to seeing you in the future. Sincerely; Your team at Audi Ottawa