Hi David, we apologize for not topping up your windshield washer fluid. We understand your frustration. This should have been done during your oil change. If you would like to swing by the dealership, we would be happy to fill it up and give you a free jug of windshield washer fluid. We always put our customers satisfaction first and we will do the same for you. Talk soon, The Laplante Chrysler Dodge Jeep Ram Team