I had a email from on star come up and advised me that there is a engine or transmission problem and to get serviced ASAP. I called and booked an appointment and when I got there Chris took care of me, I explained what happened and he explained that he will get it looked at and will call me and let me know what is wrong with vehicle, he called in the afternoon and it turned out it was a huge job so they had to keep it overnight, so Chris gave me a rental as I live out of town, no questions asked. He was very professional and always kept me up to date. I can honestly say that I have now found my service guy with any other problems or concerns. Thanks Chris you Rock.