On Wednesday march 17th at 8:00 I dropped my car off without an appointment made because it was stalling on me multiple times. I live and work out of town. I understand they have a busy schedule with booked appointments but the vehicle was unable to be driven. I have an extended warranty. I am disappointed and concerned for two main reasons. I still do not have any clear explaination as to what is wrong with my vehicle except for engine failer. I told the service provider that I was in need of a replacement vehicle and was told that I needed to wait for paper work to go through. Tomorrow will be Friday and I have been without a vehicle for three days. The service provider said that he also needs to extend the amount of days that I need the replacement vehicle, once this paper work goes through because of the parts that need to be ordered for my vehicle and the amount of work that needs to be done on the engine. I need some real clarity as to what exactly is wrong with the engine because this vehicle is less than 4 years old and I should be covered under the extended warranty to be provided a replacement vehicle. If it wasn't through the kindness of others I would have had to miss three days of work so far.