Joan Megill
Published 3 years ago
The experience was a little frustrating at the beginning and the outcome not so good.
My 2018 Accent was recalled by Hyundai to replace the back windshield due to the defrost bars overheating.
When I arrived first thing in the morning, I was told there was no appointment on the computer indicating that I was having the windshield replaced that day - March 19.
I was asked to wait so the "specialists" could be contacted and confirmed that they were available to come and do the job. After half and hour, I was told they could do it. I was shuttled to work. I was picked up that afternoon when the job was completed.
Because the car was still dirty (it couldn't be washed due to the silicone around the windshield) I could not closely inspect the job.
After the car was cleaned, I noted that the paint all around the windshield is FULL of scratches. These were NOT there before the windshield was replaced.
I expect Myers to repair the damage they caused in their shop while replacing the windshield.
Please let me know when this can be done.
Thank you.
Joan Megill