On arrival to leave my van for repair, I requested a ride home and was told yes no problem. I had to wait outside in the cold as it was cold that day, sitting on a bench in the shade. After 45 min I still had no ride I went to the door and a lady asked what I needed, I said I have been waiting 45 min for a ride home she will look into that. 15 min later I got my ride. Not good customer service. I understand with COVID we cannot go inside but don’t make people wait outside either in the cold or could have been raining at least put a small tent with the bench so we are not in the élimants of the weather. Jeannette Girard