GAIL MCKENZIE
Published 3 years ago
Winter tires to be taken off and summers put on, vehicle dropped off the night before for early appointment.
Vehicle was not completed by end of day and service rep. Asked if it could stay overnight and get done next day, agreed as no choice. And then wasn’t completed until noon and the price was higher than quoted when appointment made. Rep. Did adjust the bill when I explained, so happy with that, but not time involved in a simple tire removal, and summer tires put on.
