Published 4 years ago

Trade in Horror story Beware

Buyer Beware I purchased a 2017 vehicle from this dealership and traded in my old vehicle. Months later I was receiving notices from the Government that my vehicle had been seized and in their lot. This government agency was requiring me to pay all the fines and storage fees. When I called the dealership and talked to a person they didn't address and stared avoiding my calls. So I talked to the manager and he assured me that it would be dealt with but again it was not. The manager told me he sent in the proper documents as they had no longer had the vehicle as well (move it to a 3rd party). This is when the manager started to avoid my calls. I called the government agency and they informed me no documentation was sent to them. This is very dishonest I could not get a straight answer from the dealership as to what happened to my old vehicle. I had to get the information and send it in. The dealership never changed the ownership when traded in. I thought in a small town I would have better luck with integrity but obvious not at this dealership so beware and make sure to check up if you do a trade in!
Nathan Plante
Hey Chris, Thank you for making us aware of this issue. This sounds like it is a relatively easy fix, as we would just need to send some documentation to the government agency. Please give our General Manager a call on his personal cell, 780-975-6800 as he is aware of this and is awaiting your call to get it sorted out. Thank you!

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