Was just there waited for 2 1/2 hours after telling me that the system is not working. I am pregnant and starving for waiting. While i do understand that you have a shuttle i can use i chose not to since you told me that the service will only take a couple hours. You should've told me from the beginning or after an hour that your system is not working. Basically waited there for nothing. Thanks sherwood honda. Never had a good experience with your dealership.