My parents hired Bath Fitters to remove their bath tub and install a shower. They charged premium rates but only sent 1 person to do the work. They damaged the toilet, scraped the bathroom wall and dented the wall from the bathroom into the bedroom. I expected Bath Fitters to take responsibility for this and adjust accordingly. Instead my parents were advised that Bath Fitters is not responsible for any damage done during the installation. The work looks great if you dont include the hundreds of dollars worth of damage they caused. Thanks Bath Fitters for not taking responsibility of your actions!!