This is my second time buying a vehicle here. This time around, we have purchased my daughter her very first car. The sales team was not pushy. We took so many cars out and they encouraged us to keep going until she found "the one". Which we found! They made the process pretty easy, (the reason for 4.5 stars out of 5 is only because I wish there was a little bit of flexibility in pricing). It took about a week to be ready, they put in new brakes and tires, which made me very happy. When we picked the car up, they were extremely sweet and nice. My daughter was glowing when she left. I will definitely be back to purchase another vehicle. (as a side note: we love their in-house 3-year warranty plan so worth the peace of mind)