When I test-drove my new car, one of the questions that I asked was "are the seats real leather"? I was assured by the saleswoman that yes, they are. Upon delivery, when everything was signed, then another salesman told me that no, they are not. The business manager then came out, and he wasn't sure. He had to look it up. Turns out they are "leather-appointed". He didn't know what that meant either and had to look it up. He then told me that it is a mix of real and fake leather. But I was told in no uncertain terms previously that they were in fact real leather, not a mix. That's a huge difference. I feel deceived, and did not get what I thought I was paying for. The dealership offered a "sincere" oops, sorry about that. And that was all. I have been a Mitsubishi owner for one day, and already regret the purchase due to the deceptive sales tactics of Orleans Mitsubishi. The whole new-car buying experience has been ruined for me. Beware!