I bought a car from them just about a week ago. The car looked good, they say there are no accidents on it but it did have some body damage and it pulls to the right with a missing fog light. This looks like minor damage that could have been covered out of pocket by the owner without going through insurance. Otherwise the car is good so I bought it. It seems that as soon as financing and everything went through the sales person is no longer corresponding with me through email. This makes me nervous as he asked me to send all loan payout information to what looks like a general email box. They did not confirm receiving it. But this makes me nervous as the information is personal. But I understand they are busy so I am trying to let it go. Pickup day should be soon. Not sure when though, I imagine sometime this week. I also had a vehicle trade-in. They offered me the lowest amount they could when I asked if they can come up a little they wouldn't even consider it. It is what it is, I could have walked away and still can, granted I will lose my deposit. This is still a consideration as I am not 100% comfortable with the lack of communication after an agreement has been made. I did mention at one point that the price of the vehicle I purchased from them was at the top end of any other one on the market with that kind of mileage. He stated that he heard horror stories about people dealing with other lots and not getting taken care of afterwards in the event that you have an issue. Fair enough. But given the lack of communication as to when the vehicle will be ready or even if they have received my information it remains to be seen whether or not I will be taken care of if there is an issue.