Published 2 years ago

very poor encounter

I am very disappointed in the response I got from Matt regarding the driveshaft bearing on my 2021 cadillac xt5(howling noise)I had taken him for a ride to let them hear it and of course after driven a bit the howl quietens down he did say he heard it at one point.I explained to him this problem had been diagnosed at capital gm in regina as a bad driveshaft bearing he rudely said to me " then why are you bringing it here" I replied I wanted him to hear it the part was on order and on speaking with GM to find out when it would arrive they told me it was in at capital I asked if I could have the work done in moosejaw , they said take at any GM dealer you want. I had explained I lived here and didn't really care to drive highways in the winter to regina I phoned capital and asked if they would sen d it to murrays here, no problem. they would contact Matt to let him know and I said I would contact him also he gets upset with me. says he can't do it I would have to go to capital and have it done (rudely)very poor attitude from management. It seems everytime I have a problem with the car he disagrees with what I have to say as if I don't know what I'm talking about. been around a long time

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login