Joshua Pruden
Published 2 years ago
Frustrating Service
Purchased a 2016 Malibu from Murray, the purchasing was alright, very heavy pressure for rust protection but most dealers are like this. Over the last 3 years my car turbo freezes up, I’ve taken it in for service and everyone tells me this is a common thing with no real fix. Last winter in 2021 I was they would order a part for me, call me when it’s in. No one called, when I followed up I never heard back. Took my car in for service this fall, asked about the part and still no reply. Called today and spoke with a service advisor who transferred me to a voice mail box. My car barely works in the winter as the check engine light is always on for the turbo, the only fix they have is to zip tie cardboard to the grill. I’m at a loss for words to their resolution.