Over several years I my wife and I have purchased up to nine vehicles from Haldimand Motors. Each purchase was handled well by a caring staff and we were always totally satisfied with every aspect of the sale. Until now. Our recent purchase was not at all handled the way we were used to. Many communication and parts replacement issues clouded the whole experience and we were somewhat disappointed throughout the process. Sadly, we feel that Haldimand Motors has become "just another used car dealership". The staff serviced our needs because they had to, not because they wanted to.