I have been going to Forest City Dodge for 3 years. I always receive very friendly and personable service from Serge and Tamara their service advisors. I was having battery issues which was losing charge since they replaced my old one. They stood behind their warranty and always helped in trying to figure out what was the cause of it. Car needed a boost I called Tamara two days in a row in December during holidays time frame and she sent someone to take care of it in a timely manner so I can make my appointment. Even though Serge took the car in November to investigate and ran every test Tamara still offered to take the car in again in December to run tests again. I got a call from Tamara that they did figure out the problem and fixed it. I appreciate that they kept me informed as they were running tests. I have been in contact with the manager Maria during the summer she took care of my needs. I am thankful to Gary (the shuttle service) as well. He is so accommodating , polite and friendly. I definitely recommend the whole team at Forest city Dodge.