Was a good experience, friendly staff. No problems. Would have liked more communication with when my car would be ready. Kind of just got a call randomly saying “hey it’s here. When can you come get it?” Especially cause it took 5 months to build. I think there should be an app that allows the patron to see the status of the build at any time. Would better prepare me so I know when to roughly expect it. I felt blind the entire time. Had to call to get my VIN, had to call to see the status of the build. Last few days after receiving the call, had to scramble with getting shifts covered for work, insurance in order to pick up the vehicle. And lastly, I received an email from Dodge that said congrats on my purchase of my Cherokee…. I bought a challenger but thanks. Finer details matter, especially if I’m spending 70K on my vehicle… the least that can happen is get the vehicle right in the email. For those reasons I cannot give 5 stars. Staff when dealing with them were friendly and accommodating.