They lost a lifetime Honda family owning 6 Honda vehicles. Took CRV in for service at the same time it was due for its annual provincial inspection. Both services had many over laps brakes, suspension, lights, horn and so on. I was charged full price for both services with about 80% overlap. They scan all vehicles when you enter the service area for an alignment check. I was told my alignment needed to be checked. I said no and was told it could result in tire wear. I return a week later and asked about my alignment scan and was told it was great no problems. I picked up my CRV and read the invoice when I got home and it indicated I refused a differential flush. I was never asked regarding this, I called and was told that it is due. I said the point is I was never asked but the invoice stated I refused. I was asked if I wanted my oil changed with tire change. I said no I am going by the oil life monitor which Honda recommends. I have done this with my other Hondas as well. The invoice said I refused the oil change. I did not I told them I was going with what Honda Canada recommends. While changing my summer tires over to winter tires I was told my summer tires need to be replaced as they are at the minimum. I was given a price for 4 tires and told this was a limited-time price. I came home and checked and my summer tires only had 20K on them. I emailed the dealer and it was only then I was told of a Honda tire service bulletin regarding premature wear on the tires. If I purchased the recommended tires from Honda they would be discounted 50%. I was never told this until I called and complained. My confidence in this dealer was lost and I was told by them to go to another Honda dealer. The closest dealer was 3 hours away. We sold our CRV to never again go to that dealer.