I had the 2022 Honda HR-V for a test drive earlier today, 2023 May 27. The vehicle is good but I had the worst customer experience from MATTHEW (Matt) CARTER!!! He’s HORRIBLY RUDE. I read other customer reviews before writing my own, and found out that MATT CARTER had a lot of bad reviews for being unprofessional, unfriendly, and rude!! So Moncton Honda, why is still that person employed in your company? When I took the vehicle for a test drive, after doing all the test driving I know to determine if the vehicle is good or not, I also had my personal mechanic checked it out, and the whole thing took time. Before going back to the dealership, I swung by a drive-thru to get myself something to drink. And this rude MATT CARTER called me asking where I was, so I told him I was stuck at a drive-thru. And he suddenly said rudely “Stopping at a drive-thru is an unacceptable behaviour” and hung up on me!!! And while I was heading back to the dealership, he kept texting me asking for my location. He should be respectful and mindful enough that I was driving and shouldn’t be distracted at all. First and foremost, there was no set time limit when taking the vehicle out for a test drive before I left the dealership parking lot. Every buyer deserves to check the vehicle meticulously before buying it. Secondly, how is stopping at a drive-thru (because I was thirsty) an unacceptable behaviour? Your behaviour instead, Matt Carter, like hanging up the phone on me before I could even speak is unacceptable!! Thirdly, I didn’t know that the dealership closes at 5PM on Saturdays but hey, I was able to return the vehicle before closing time!! So what’s the issue there?!? I didn’t deserve your RUDENESS MATTHEW (Matt) CARTER, and no one does!! You do not own Moncton Honda, you’re just like everyone else there, an employee!! If I would close the sale of that 2022 Honda HR-V, I do not want any single cent from the sale commission to go the that RUDE MATTHEW (Matt) CARTER. And also, I would like to speak to the General Manager about this when I go back to the dealership this coming Monday, 2023 May 29.