Worst service I have experienced in my 53 years. Completely unprofessional and rude. The engine blew up on my 18 year old sons car with 160, 000 Kms on it. I talked to the service department about this and the said there is a 90 per cent chance Hyundai would replace the engine because there was under 200 000 kms and there is known problems with this engine. They told me that they would charge me 3 hours labor to look the car over and create a report. I told them he was in collage and didn't have much money and couldn't afford this is they were not going to replace the engine. The service rep again told me there was a 90 per cent chance they would replace it. I delivered the car for the inspection. I was asked to produce the bill of sale which was in the car. I went back to the dealership to get it and the car was sitting in the back lot with the rear window down and 3 inches of water in the passengers foot board. Not impressed. The service department doesn't work weekends so I couldn't get the key to close the window, I called on Monday and was hung up on, my son called the following day and was hung up on. My wife left a message and they responded with a snarky message saying the window had been rolled up. To sum up, they denied the claim because they said there was sludge in the engine and the oil was dirty and refused to pay for a detail of the car due to the water they let get in the car. PATHETIC They now own a lawn ornament.....