Published 3 weeks ago
a very relieved customer
I have a confession to make: I'm not much interested in cars. But when the time finally came a few weeks ago to replace my 2011 Accent, of course I wanted a safe, reasonably-priced vehicle. I badly needed good information -- and lots of it -- to make up for ignoring more than a decade's worth of changes in the industry. It was a steep learning curve, but I was very fortunate in having salesperson Griff Cain to coach me through the process. He is a gifted communicator: helping me through every aspect of the purchase, listening carefully to my priorities, identifying the vehicles that would meet my needs, and explaining what could have been a dizzying info dump of pros and cons with empathy, clarity, and humour. I've already recommended this exceptional salesperson to neighbours and friends and am finally posting this here. Thanks, Griff.