Bought a Ford Escape that had 12 to 14 issues and nobody listened or believed me. I was forced to keep this Death trap for months. I got fed up and upset not to mention sick from stress. They were told I had a mental Illness and why. I have those texts. Anyway I went in and again was ignored. They were now wanting to fix a problem they refused too so I had it fixed! I raised my voice and this pink puffed out his chest and looked ready to tackle me! Triggered badly. He looked like a bird in mating season but I was not intimidated. Funny how when I picked up the vehicle they finally replaced the lemon with I found fish guts well stashed. This vehicle had been fixed and DETAILED! WE DO NOT EAT FISH! He knew I called him a bird and Guy Robineau told me he was being teased. Pretty good reason for the fish guts in my eyes. I cannot prove he did it put at that point I only had issues with 2 people. Then other older and female. My money as on Cody!