Rear bumper with black trim was replaced as we were rear ended at a light. Paint protector was put on it as we had paid to have the car done when we bought it from Murrays. Paint touch up was done on any spots scratched by vehicle doors or shopping carts. Extras like that are appreciated. We have dealt with Murrays many times over the years and have been really satisfied each time. Not sure where our first review ended up, but we did fill it out and thought it had sent. Thank you.