Patricia Witzke
Published 8 months ago
Warranty Not Redeemed
My husband had bought his truck at Murray Chevrolet Olds Dealership in 2016. He died in January 2024 and I was told he had a warranty until June 2024. When I called to set up the car repair appointment, they said they had made a mistake. The warranty had expired. I told them that I thought they should honor their verbal comments, but they said that they wouldn't. I felt that was poor customer service. I think they should have stuck to their first offer. I won't be buying a vehicle in their business, in the future.