Published 5 months ago

Dealer would not remove or negotiate added fees.

Dealership added "Platinum Security Service" to the vehicle and insisted the $500 fee for it was non-negotiable and I had to pay it.. Dealership charged for a "Wheaton Kia Prairie Package". Sales staff were unclear as to what this $2,495 fee included and again insisted that it was non-negotiable. I feel that I was forced to pay nearly $3,000 more for things I didn't want.

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