Bryan appeared very disinterested in the work he was doing or in the issue that the client was having. In error, he called me to outline repair alternatives for another client’s car. His explanation of the issue and remedy for my vehicle was superficial. Bryan made little attempt to accommodate my hearing disability. Only two of my six transactions with this organization’s Service Department have been pleasant. Three of the four service advisors appear to be of retirement age, lack the enthusiasm to take over ship of the client’s issue(s). .