My car has been consuming oil every 2000km , Joe started me on an oil consumption program and through that determined that my 2010 Equinox was going thru too much oil and schedules the appropriate repairs ( new pistons & rings) which were installed and only took 1 1/2 days to complete repairs. He also arranged for a new Equinox while mine was in for repair. When I got my vehicle back it was clean and ready when I arrived ... Thanks Joe & OMS!!