Verified Customer
8 years ago
Purchase of new vehicle plus install of accessories
Mario was great and was a pleasure to deal with on this purchase! My only issue is that when I asked to purchase a bunch of accessories, Mario quoted me a price (which was dealer cost) and that is what I was expecting to pay. However, when I went to service with an appointment (I might add) to get it all installed I was charged slightly more than the quote PLUS an extra fee of approx $60 which apparently is a percentage of the work order that gets tacked on to the total! I was pretty angry about this because I was told exactly what my bill would be and it wasn't that! I was also quite upset at service because even though I made an appointment to do this work, I had to wait over 30 minutes just to check in (behind all of the people that were "walk-ins"..........not professional! Why bother making appointments? This install was also supposed to take about an hour as well and they had my car for over 3 hours. Not impressed! Now my car needs a service, but I think I will be doing it elsewhere.
Verified Customer
8 years ago
Warren Davies
Warren was extremely helpful. It was a real pleasure dealing with him. I'm not sure why you need a minimum of 20 words.
Staff Dealt With
Verified Customer
8 years ago
Highly recommend our salesman!
Service was great! Trade in was made in a timely manner, everything went smoothly. Would shop there in the future
Verified Customer
8 years ago
My experience dealing with Tony could not have been more enjoyable
I recently leased a 2017 Hyundai from Murray Hyundai and dealt with Tony. I was referred to Tony from a family member and was very pleased with the experience. He was helpful and friendly and was great and making sure I understood every step of the process. I could not have been happier with Tony and my new car!
Staff Dealt With
Verified Customer
8 years ago
It was very easy to deal with Sumit. He is most accommodating and very helpful. I enjoyed my experience at Hyindai and love my new Santa Fe!
Sumit took me for a test drive and showed me all the features in the car. Graham was also very helpful and efficient. Overall...great experience!