Verified Customer
9 years ago
Amazing!!
Kelly did a perfect job when servicing my car!! Her attention to detail was second to none! Way to go Kelly!
Staff Dealt With
Verified Customer
9 years ago
Jessica was so friendly from the start! So approachable with a professional disposition.
I came in for a recall and an oil change. At this time I was greeted with a warm and welcome hello. Prompt and organized and very accommodating, Jessica made me feel confident my car was being taken care of. After, she went through what I needed to get done to my car and what should be done first... After talking with the mechanic. I really trust her and appreciate that she works so hard to give the best client care.
Staff Dealt With
Verified Customer
9 years ago
Booking was quick, easy and convenient and they accommodated on the weekend
Polite staff, friendly atmosphere and they remember you, the personal experience goes a long way. Service was completed on time
Staff Dealt With
Verified Customer
9 years ago
There was a lot of misunderstanding
1. I said I needed the vehicle back for lunch before I even made the appointment and didn't get a call until 11:30 with a list of other reccomended work. I did not get the vehicle back until after lunch.
2. In the list of reccomended work was a tire repair which I did agree to being done and thought was done because the amount I paid was more than I expected. I didn't find out the repair wasn't completed until my husband noticed the tire was flat. I checked the receipt and the extra charges were for parts. I figured that I would just keep filling the tire until I could het it repaired in a couple weeks when I was bringing it back in anyways.
3. I brought it back in and was told I drove around on it flat too long so it was too damaged to be repaired and was going to need to be replaced cistin 10x as much.
4. The first time I brought it in I wanted the remote starter keys fixed. You replaced the battery which I paid for but that did not fix them. You had to fix them the next time I came in.
Staff Dealt With
Verified Customer
9 years ago
Very happy
Mr vena made my experience buying the elantra the best anyone could have! Found out he is not there anymore? Was not happy about that!