Verified Customer
9 years ago
Experience
While I have no concerns about the actual servicing done on my car, I had expected it to be washed, and the insides of the windows were completely frosted up when I retrieved it.
Staff Dealt With
Verified Customer
9 years ago
Recent problem with my 2014 Santa Fe not starting.
I was received promptly and dealt with the service manager who investigated the issue stated he would contact Hyundai and get back to me which has not happened to date.
Staff Dealt With
Verified Customer
9 years ago
The clarity of description for extra charges was relayed very poorly
I'm still not happy at all for being charged $65 on a warrantable vehicle to be told my cabin air filter was dirty. This would have taken your technician all of 60 seconds to identify. When I signed off acknowledging extra charges may apply if the problem found wasn't under warranty, was the understanding that after the diagnosis phone call if I decided to move forward with the repairs I would obviously be charged. It was not clearly stated that this charge would apply for simply looking over a vehicle that's barely 2 years old. Extremely poor customer service and even worse was I wasn't able to speak with the manager directly.
Staff Dealt With
Verified Customer
9 years ago
It is always a pleasure coming to Murray's Hyundai. All the staff are very welcoming and polite.
Greeted at the service door by 2 happy people. We had the Oil changed, breaks serviced and safety completed. When picked up the car, everything was explained to us very well as to what was done.
Verified Customer
9 years ago
My first experience with a Hyundai vehicle and I love it!!
Great vehicle that fit my needs perfectly - in size, and cost. I have had a good experience with Hyundai. Question - why does this have to be a minimum of 20 words?
Staff Dealt With
