Verified Customer
8 years ago
First vehicle service
Excellent service, Jessica greeted me with a smile explained the service being done and an estimate when it would be completed. Offered me a complementary car wash which I took advantage of. Great first service experience for my Tucson
Staff Dealt With
Verified Customer
8 years ago
My service and experiences with hyndaii have been horrific.
I just recently took my car in for the third time for ongoing noise. I was told that none of the items in question are covered under warranty. I was required to pay $200, although issues were not repaired.
I have had rust on my car since it was 1 year old in the same spots. It has been fixed 3x but continued to happen in the same spot, I was told that these are stone chips which is impossible due to the rest being on the edge of the hood and edge on the trunk. Of course the spot on the hood was budding making this corrosion opposed to rust. My husband spoke to the manager and we were still required to pay for half the work, although this went on for months with no return phone calls.
Hyndaii clearly does not stand behind their product and customer service is definitely lacking. I would never purchase hyndaii again.
Staff Dealt With
Verified Customer
8 years ago
Appreciated the "no pressure" approach
Pat was really great to deal with - appreciated his "no pressure" approach and communication was good. Even though my delivery date of my vehicle was delayed by a few weeks, I will definitely recommend him and would buy from him/Murray Huyndai again
Verified Customer
8 years ago
Radio not fixed
My car radio cuts out or turns to static whenever I hit a bump. Of course, it was not on warrantee, and I paid over $1,000 to the Hyundai dealership to no avail. The problem still persists, mostly on AM radio.
My Santa Fe clunks into a higher gear as I try to pick up speed while entering Bishop Grandin from Pembina Hwy and at other times when I am trying to accelerate. Some clunks are truly startling. Again: checked by dealership and not fixed.
Staff Dealt With
Verified Customer
8 years ago
Suggested a ton of work. $2200 later the problem wasn't gone
Reported clunking in front end and paid for check. Among suggested items was brake fluid flush etc. Not a big issue. But total was crazy for a 9 + yr old car. Went for steering rack and ball joints. Original clunking noise and ride are absolutely unchanged. On plus side, service was VG and no pressure when I declined items. Thanks
Staff Dealt With