Verified Customer
8 years ago
Attentive on the part of the salesman and the second finance manager
Respectful of my choices, did not try to oversell, but made me aware of what was available.
I really enjoy my vehicle and would not hesitate to get it serviced there.
Staff Dealt With
Verified Customer
8 years ago
Hyuandai has been super helpful by informing of the features of my new car and Nelson has provided me with excellent customer service.
Nelson provided me with information of cars in its class by the competitor such as the Nissan Murano. He did a great job selling the Santa Fe. I did not feel an overbearing sales pressure. The staff provided me with competitive pricing for the vehicle I was interested in.
Staff Dealt With
Verified Customer
8 years ago
purchase of 2017 Tucson
Our salesman Nelson was keen about the product, interested in us as people, patient with our questions and had to go out into the cold several times to start up and bring us vehicles so we could test drive them. We did not feel pressured to buy.
The rest of the staff from sales manager, to GM to service clerk were all polite and patient and thorough.
When we tried to buy insurance and the MPI system was down, we were quickly provided with a temporary insurance certificate by the Murray staff so that we could still drive our new vehicle home that evening.
When our new vehicle did not start a couple of times in the first week, the sales staff and GM made sure that a loaner car was provided quickly and our car dealt with.
In general we were please with the experience and would both return for another purchase, and recommend Murray Hyundai to other buyers.
Staff Dealt With
Verified Customer
8 years ago
Murray Hyundai Performs In All Departments
I have been coming to Murray Hyundai for over 2 years now - first to the service department where both the car and I received very good treatment and care. Most recently I dealt with the sales team and finance team for a trade in of my old Hyundai and purchase of a new one - and the good treatment has continued. I had reservations, concerns and lack of knowledge - all issues were dealt with fully and without my being made to feel like an idiot when I asked some pretty basic questions. Well done ...
Verified Customer
8 years ago
A pleasure to have Tony help me with my recent purchase
Very professional and pleasant employees (Tony and Sumit).
They both ensured that my purchase went exactly as planned..
Would highly recommend Murray Hyundai for anyone interested in a Hyundai
Staff Dealt With