Verified Customer
7 years ago
no pressure easy to deal with,answered all my questions
I picked out the vehicle I wanted to take out for a test drive,and they let me no issues
or problems very respectful in what I needed .
Staff Dealt With
Verified Customer
7 years ago
Very positive
Salesman Dimitri was very knowledgeable and helpful. Finance manager was helpful and also knowledgable. He tried very hard to make the different options work with our budget.
Staff Dealt With
Verified Customer
7 years ago
Excessive road noise .
Attempt to diagnose road noise ($46) recommended four wheel alignment ($146)was recommended .Santa Fe was in for 2 days. My telephone calls for status were not returned .Sevice manager did not return my calls . Did confer with him later . Two tires were cupped. Road noise persisted .Left front wheel bearing replaced .Road noise persisted . Finally went to a different service ;replaced two tires . Road noise gone.
Staff Dealt With
Verified Customer
7 years ago
I paid extra for additional services that were substandard.
I paid for a premium wash which included a vacuum. The back seat and floor still had lots of cat hair everywhere.
I was informed of two recall notices, one was over a year old. Why wasn't I notified of these earlier? I was told the hood latch recall was from 2016 bit I received a letter in August 2017. I've never received a letter about the second issue. That's concerning.
Staff Dealt With
Verified Customer
7 years ago
done
i had a noise coming from my car i left it with them for a day and they could not find it.. but they did not charge me the $60 for the scope and when i had gone to canda tire last year they did charge me so ya for u guys not charging for the scope..
Staff Dealt With
