Verified Customer
7 years ago
Vehicle problems unresolved and worse than when brought in
Grinding wheel noise and fob horn problems were not resolved even though final report states they are. Noticed after driving away from lot that they are actually worse. Left two messages to state concerns with no contact back. I paid a hefty amount for these fixes and am very disappointed with the result.
Staff Dealt With
Verified Customer
7 years ago
No response
Try to actually respond to the text message if you offer the service. This pertains to your service department. No one responded to my question and I can not speak with someone to ask the question.
Staff Dealt With
Verified Customer
7 years ago
Great
Evan hoguer was a great salesperson, quick to answer questions and wasn't pushy. Liked him so much we bought two cars from him in one day
Staff Dealt With
Verified Customer
7 years ago
Seized Brake Calipers - Not covered by Warranty
Am being blamed for seized brake calipers saying I refused to get the brakes serviced, even though it was under the recommended 20,000km and 1 year. Suggested I spend $1200 on getting new calipers through their service dept. Talked to Hyundai Canada and they refused to help as well. Last Hyundai I will be buying. I will also let me parents, sister and friends who have Hyundai's about this service. Not impressed.
Staff Dealt With
Verified Customer
8 years ago
Ongoing service issues never resolved and new ones created
I sent a letter to your Service Manager around April 26th expressing my extreme disappointment with my recent visit and past 2 years of service. To date, I have not received any response. This just solidifies my decision to take my service and future vehicle purchases elsewhere.
Staff Dealt With
