Verified Customer
8 years ago
Someone forgot to order the necessary part .
I had my car in for a door repair and was told parts were ordered and would be the following week and someone would call me . About two weeks later I called and was told that someone would call me when the parts arrived .I called several more times with the same response . Finally , after about 6 - 7 weeks I stopped in , and after about 20 minutes of searching , lo and behold the parts were located !
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Verified Customer
8 years ago
Replacing back tail light bulb
Had my back tail light bulb replaced very quick service but was not happy with the charges - the next time I will buy the bulb and replace myself! Everything else was excellent!
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Verified Customer
8 years ago
Always have great service
I had my 2012 Malibu in for recall. Due to a malfunction with electric seats when I went to pick my car up, I was provided with courtesy car till next day when problem was corrected.
Reply from: Wheaton Chevrolet 8 years ago
Thanks for the great review!
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Verified Customer
8 years ago
Very professional and enjoyable.
Darren was very friendly and professional. He took his time with me and kept me updated on progress and arranged for rides to and from work
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Verified Customer
8 years ago
Very disappointed with the warranty section of the whole business.
I do not appreciate the fact that being a so called "valued customer" gets me no where with my warranty work. I happened to pay a good deal of extra money for the warranty so that when something breaks I have peace of mind knowing I have it covered. But when I go there and you do not approve any of the items EVEN THOUGH they are on the list of whatscovered I DO NOT feel like a valued customer. This was my first experience buying a vehicle from a dealership and quite honestly it's been a very bad experience. Not happy with the way things worked out.
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