Verified Customer
9 years ago
Customer service.
When buying a vehicle, we found the sales person and financial person very pleasant to deal with. They made sure we had all the information needed to make an informed decision. They were polite,courteous and extremely helpful. When bringing a vehicle in for service, we found the same type of service. Service staff was polite and friendly. If you brought the vehicle in for a certain problem and while working on the vehicle,found another problem , they informed us immediately. We then had the option to make that repair then or leave it for a later date. We've had nothing but good experiences at Wheaton. The staff is excellent , the service is great,we love the vehicles bought from Wheaton and these are the reasons we will continue to deal with Wheaton.
Staff Dealt With
Verified Customer
9 years ago
Sales service excellent, haven't had to use any other service as yet,
So far great! impressed with sales staff. Have not experienced auto service centre as yet or warranty service.
Ask me next year.
Staff Dealt With
Verified Customer
9 years ago
the people and vehicle unbelievable
Salesman and finance guy great. Best experience i have had buying a car. Will recommend Wheaton to all my friends
Staff Dealt With
Verified Customer
9 years ago
Love my new car!
I'm very glad to have 4 oil changes free and the svc dept is super friendly! It's easy to get an appointment.
Staff Dealt With
Verified Customer
9 years ago
the service was ok, just felt like an intruder
Found that when I asked when I made an appointment where i went, that I was told the big doors. Not what side of the building, etc. I arrived to get an oil change and really no one paid attention to as I was standing there. Then as I walked over to someone and asked, they just told me to bring the car, not saying what door. There was no instructions to when I returned as to were to go before getting the car. So, basically, instruction for a first timer was vague.
Reply from: Wheaton Chevrolet 7 years ago
Karen,
Thanks for the review! I've sent this off to management and it will be brought up!
I hope you'll give us a chance to show you our best next time you're in!
Staff Dealt With