Verified Customer
7 years ago
Great people at Wheaton's but GM is slipping on parts availability in my opinion.
Thank goodness this wasn't an emergency. I was surprised that this part was not stocked anywhere in Canada, and further, that in this day and age expected availability was 10 to 14 days to bring it in from the US! The original strut, with only 13,000kms on the vehicle, seems to have stopped leaking oil anyway. I suspect that the reason nobody in the GM system is stocking this part is it has no sales history. There should be need to replace some of these by now, so I suspect folks must be sourcing such parts from other, possibly less expensive suppliers.
Reply from: Wheaton Chevrolet 7 years ago
Rick,
Thanks for your review! Parts shortages frustrate us too, believe me!
I've passed your review on to GM. Hope to see you at the dealership again soon.
Staff Dealt With
Verified Customer
7 years ago
Very professional, friendly and thorough
Upgraded my 2015 Silverado to the new 2017. Opportunity was raised by my sales person Rob and he was able to make it work for me financially and with the features I had in my original truck
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
Verified Customer
7 years ago
Honest and open discussion with the sales rep.
The sales rep informed me that he would get me the best possible trade in allowance and the biggest discount on the new truck which he did.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
Verified Customer
7 years ago
Great
My Service from Cory was great. I have bought three trucks from him now and wont buy from anyone else.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
Verified Customer
7 years ago
Replaced headlights under warranty
I had an issue with both headlights on my 2016 Silverado....they were both hazing and had some discolouration. Jeff had them both replaced under warranty and they did a great job.
Thanks!
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
