Verified Customer
8 years ago
Ok
Fixed my car as quickly as they could but not happy with they told me they had to do a wheel alignment witch was fine , but they knew I had to do my struts I said I was gunna have that done somewhere else but found out gotta do a wheel alignment again soon witch made the first one pointless and huge waist of money
Reply from: Wheaton Chevrolet 7 years ago
Jaimi,
I'm sorry you had a less than stellar experience with us. If you'd like to discuss this further please reach out at jmichell@wheatonchev.com
Staff Dealt With
Verified Customer
8 years ago
Excellent experience
We were treated great. The staff made sure everything we needed was made available to us. We were shown all the vehicles that we wanted to see.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
Verified Customer
8 years ago
KEN IS AN AWESOME SALES MEN
I COULDNT OF ASKED FOR A BETTER SALESMAN TO HELP ME PICK OUT MY NEW TRUCK, HE KNEW EVERYTHING I NEEDED TOO KNOW.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
Verified Customer
8 years ago
Felt comfortable with the sales people we dealt with throughout the transaction.
Had a very suitable length of time to review available vehicles, taking test drives, and discussing other options. All documentation and financial information was reviewed and explained to our satisfaction. Salesman spent as much time with us explaining vehicle
options, with comparisons to other lines. We felt comfortable dealing with these representatives - no high pressure tactics.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
Staff Dealt With
Verified Customer
8 years ago
Very disappointed
I bought my son a 2010 camaro with factory warranty and extended warranty so he wouldn't have to pay for repairs until he was done with high school. We didn't need factory warranty but we did need extended warranty for the timing chains. I myself am a journeymen industrial mechanic so we chained oil, apparently this voided the warranty on the motor and I covered the cost. Now his slave cylinder in the transmission went and once again, extended warranty did not cover it and again, I covered the cost. I feel that nobody cared about that nor was anything even offered. My wife is looking at a new vehicle and I am not going to get a GM when dodge treats me better.
Reply from: Wheaton Chevrolet 7 years ago
Dwight,
I'm sorry that happened. Being a mechanic of course you felt validated to do your own service, unfortunately that does void your warranty on vehicles these days. This doesn't come up too often as not too many people feel comfortable working on a modern engine.
I hope we have the chance to earn your business sometime in the future.
Staff Dealt With
