Verified Customer
8 years ago
Corvette Z06 Oil change and winterize
My experience with the service department was good. I requested they washed the car as well due to the fact that I was putting it away for the winter, and it looked good when I picked it up.
I appreciate the extra care when dealing with my car as it is my pride and joy and I expect it to be treated with as much if not more care and attention then I would give it.
Staff Dealt With
Verified Customer
8 years ago
Best customer service!!
Jeff was fantastic! He really cared about my vehicle and phoned with what was wrong and then quoted me price. Excellent customer service!!
Staff Dealt With
Verified Customer
8 years ago
Good Service
Simply, the job was done on time and as needed. Good Job. I can't say much more than that, my car was serviced as we expected. Good Job Wheaton.
Staff Dealt With
Verified Customer
8 years ago
Painful/Misleading
Both parties including General Motors and the dealers themselves are all misleading in purchasing new vehicles. There is very poor customer service from both parties which stop returning phone calls when service issues get to extreme situations. I as a business owner and fleet of General Motors vehicles have seen now that warranty is nothing but a channel of hoops and games in hope the consumer takes all liability. 3 years of current vehicle issues after spending $300k I have been treated like a complete idiot. Still no current outcome of a fix, not to mention safety concerns of the consumer myself having to drive around video taping the issues the vehicle currently experiences illegally. Being lied to about all systems are normal and having to investigate items yourself. My current vehicle repair fix quote on quote from a dealer was "buy a new GM the next one wont have the same problems". Thanks for that fix update of course at my expense again wheres my warranty? Wow
Staff Dealt With
Verified Customer
8 years ago
Lack of attention
Leaky tire fix -
No one called when finished - waited all day
Air in fixed tire was 50+Kpsi difference than all other tires - no double check of any of the tires
Staff Dealt With