Wheaton Chevrolet

Excellent 4.5 Write Review
819 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

I received my vehicle back in poor condition.

I had my car in to have the AC fixed and when I got it back it wasn’t put back together completely. The rubber mat in the centre console wasn’t put back, and I found two screws in a compartment that I have no idea where they came from. I also had items moved from the centre console and found them anywhere from the backseat to under the drivers seat. I was very disappointed that it was left unfinished.
Reply from: Wheaton Chevrolet
Sarah, I'm sorry your experience did not live up to your, or our, expectations! I hope we'll be able to re earn your business and have another shot and providing the excellent service we strive for with every customer.
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Verified Customer
6 years ago

Oil Change

Oil change and tire rotation and maintenance check. needed a wheel alignment as well. Everything was handled very well as per usual
Reply from: Wheaton Chevrolet
Brian, Thanks for the great review!
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Verified Customer
6 years ago

Overall great, but my car was returned dirty inside

My overall experience has always been positive, but this time my car was returned dirty inside from autobody work that was completed.
Reply from: Wheaton Chevrolet
Kevin, I'm sorry to hear about that! Send me an email at jmichell@wheatonchev.com and I'll see if I can't make that up to you!
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Verified Customer
6 years ago

Too long for a simple task

We were told to drop the vehicle off by 8:30 am . It was just a simple noise check. Got the vehicle back 36 hours later with the noise still there.
Reply from: Wheaton Chevrolet
Bonnie, I'm sorry you weren't satisfied with our service and I hope you'll give us the opportunity to earn your business again.
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Verified Customer
6 years ago

Not impressed

The service adviser was not at all friendly. Acted as if he was doing me a huge favor by do my work order.
Reply from: Wheaton Chevrolet
Linda, I'd love more details about your interaction with our service staff. Please reach out to me directly at jmichell@wheatonchev.com
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