Not worth my time just like your 2 hour oil change. I do not wish to hear back from you as I will never return.
Reply from: Wheaton Chevrolet
Brenda,
I'm sorry we didn't finish your oil change fast enough.
I'd like to try and get to the bottom of why this happened so I can try and keep it from ever happening again. I need your help to do that, but I'll respect your wishes not to contact you first. If you're willing to help me please reach out to me at jmichell@wheatonchev.com
I purchased a 2014 Chevy Equinox in October. I was very unhappy with my Salesman, Robin. I was only given one key and it broke and cost me $175 for a replacement. Wipers were crappy from the start and I paid to have them replaced too. Tire leaked continually so I brought it in for service, only to be told that it was unrepairable as it had been patched 5 times. Then I was told that all the tires were worn and had to be replaced. I have been driving with the spare tire for a month now as I cannot afford new tires. I certainly have not put on that much mileage that I wore the tires out that quickly. I spent extra money on all the warranty and extra insurance that I could get, so I am very disappointed all around.
Tanya Hawka
Reply from: Wheaton Chevrolet
Tanya,
Your experience sounds terrible. I'm sorry you went through that with us.
If you'd like to provide me with some more detailed information, I'd like to look into it further. Just to ensure this kind of thing doesn't ever happen again. I can be reached at jmichell@wheatonchev.com
Had to work hard in the negotiating department but the people at the dealership mostly came through once all the little kinks were worked out I became satisfied with my purchase so far
Reply from: Wheaton Chevrolet
Deborah,
Glad you're satisfied with your purchase! Hope to negotiate again in the future :)
The experience at Wheaton was extremely satisfactory.
When I purchased a car at Wheaton, I was impressed with the professional demeanor of all the sales people. It was refreshing to have the salesmen phone back after a week to check that all was going well. Great job!
