Kirk's confidence and focus on customer need went above and beyond expectation.
The team was efficient and available to answer any questions. Kirk responded well to the fact that I do not make an immediate decision on any major purchase. Had he pushed the sale I would have backed away. There was no urgency for me to buy a vehicle this year.
Thank you and I love my Chev Trax!!
Reply from: Wheaton Chevrolet 7 years ago
Corrie,
Thanks for your great review! Kirk is a fantastic member of our team and I'm glad you had a good experience with him! Hope to see you around the dealership again.
Had a bronze car wash package done to my car. The wash was good. Found some damage on the back taillight that I was sure wasn't there when I brought it in. The lady at the service desk left a note on Jared (Service Supervisor)'s desk. The work was done on August 28, 2017. It is now September 7. I have called multiple times, left notes with the office workers. Was assured that i'd get a call within 2 business days. I have now given on the supervisor and will have to pay to have the taillight replaced.
Reply from: Wheaton Chevrolet 7 years ago
Paul,
Please email me at jmichell@wheatonchev.com or call in and ask for Jon Michell.
I'm sorry you haven't received a response yet - I will make sure that it happens!
They provided an excellent service. I would buy from them again. I have already inquired about buying another vehicle. I will and have recommended Wheaton to others.
Reply from: Wheaton Chevrolet 7 years ago
Kevin,
Thanks for your great review and for your recommendations to others. Remember we offer a $250 referral bonus, should you send somebody our way who makes a purchase!
