Wheaton Chevrolet

Excellent 4.5 Write Review
819 reviews on ReviewsiiTM | Latest review 7 years ago
Verified Customer
7 years ago

Ok. Confused at pricing

Work was ok. Pricing was mixed up and seems lately that when I get my truck back something happens and it ends up back in for work
Reply from: Wheaton Chevrolet 7 years ago
Thanks for your review! I'd love some more information about what was confusing so we can improve the way we explain things. Feel free to message me at jmichell@wheatonchev.com with more details. Hope to see you back in the dealership soon!
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Verified Customer
7 years ago

Did not come get me when vehicle was ready

Oil change I waited a long time and finally went to service desk and was told vehicle was done long time ago. No one came to get me. Poor service in this regard.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for your review! I'm sorry you got left in the lounge! I have passed this information along to the service guys so we can improve! Hope to see you back in the dealership soon!
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Verified Customer
7 years ago

Was good as always to deal with James

James was easy to deal with and took my concerns and requests into consideration. He didn't try and sell me something I didn't want or need.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review! I've let James know and he is grateful as well. Hope to see you back in the dealership soon.
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Verified Customer
7 years ago

Like any where else you sit and wait for the vehicle to be done.

We had an oil change and inspection done. There was a slight misunderstanding about there being an extra charge for going full synthetic but it was resolved quick and easy. The problem with the tire monitor system is still not fixed. I don't remember if this is the third or forth time since we bought the car that it has been looked at and is still not fixed. It is an on going problem and i am afraid that i will end up paying for it to get fixed when it was a problem since we bought the car. Everyone was kind and kept us up to date and i realize things take time so you have to sit and wait. My only complaint is that it is taking so much time to fix the tire monitor system.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for your review! Have you got the TPS issue resolved? Please message me at jmichell@wheatonchev.com with more details. Those things can be troublesome! We do offer a shuttle service, on your next visit you are welcome to be driven home and picked up - if you so choose! Hope to see you at the dealership again soon.
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Verified Customer
7 years ago

pleasant experience

a very positive experience. the people were very pleasant and informative. we will be talking to everyone during warranty period. thank you
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review!
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