Verified Customer
3 years ago
Our expérience was great, as it has been in the past, since it is our fourth Q5 since 2012.
Thank you Brian, thank you AudiOttawa. We are quite pleased with our new acquisition.
Despite COVID, we were able to deal and make our new acquisition.
Reply from: Audi Ottawa
Hi Gilles,
This goes without saying as you know but, we are so delighted that you choose to continue to do business with us. Your loyalty to not only the brand but our location means the world and allows us to keep that positive outlook that is so important during times like these.
We cannot thank you enough for the Five Star Review and are looking forward to seeing you again in the future.
Sincerely;
Your Audi Ottawa Family
Staff Dealt With
Verified Customer
3 years ago
Great
Great service, amazing car that fill my needs, helpful and on time with delivery and appointments. I’m just wondering when i should come for checkup?
Reply from: Audi Ottawa
Hi Louis-David,
Thank you for the Five Star review. We are thrilled to hear you are happy with your experience and most importantly your new Audi!
Regarding your Service checkup, we recommend you do so after 15,000 KM or 1-year whichever comes first. To schedule your service, contact us at 613-749-5941 or visit us online at audiottawa.ca.
Please do not hesitate to contact us at anytime should you require any additional information, we would love to hear from you.
Welcome to the Audi Family!
Sincerely;
Your Team at Audi Ottawa
Staff Dealt With
Verified Customer
3 years ago
RS5 review
I did not have a good experience with sales. I was never kept up to date during the purchase process or with the delivery timeline of my car. I'm the one who sent emails and was always answered a few days after. I dint find that acceptable at all even under the ''covid'' conditions. I'm a sales manager at an equipment dealer and know the importance of keeping your customers up to date and answering my emails as soon as I can without excuses. And for me, this was a huge purchase. Not only monetary wise but without even seeing the car. All was done by email and response time was poor. On the day of delivery I only saw my sales person as she walked by and said hello. The other three employees were great. Mustafa, Jamie and the gentleman who went through the car with me. I sent an email to my sales person on June 1st regarding some questions on the car and still no response... I had two referrals to give but ended up sending them elsewhere. Its nothing personal...
Staff Dealt With
Verified Customer
3 years ago
Audi Ottawa
Great experience with Audi Ottawa. Staff was very courteous and accommodating. The day of delivery was very smooth and they were ready with the paperwork to sign off. Given the pandemic, the experience was very positive.
Reply from: Audi Ottawa
Hi Angelo,
We appreciate you taking the time to review your experience with us here at Audi Ottawa. We are very happy to hear you had such a great car buying experience and hope you enjoy each day with your new Audi!
We look forward to seeing you in the future and hope you have a wonderful summer.
Sincerely;
Your Team at Audi Ottawa
Staff Dealt With
Verified Customer
3 years ago
What a great place
It was a really nice experience, service was great and I didn’t feel any pression and felt listen to what I wanted plus they were nice enough to let me see all the vehicles I asked to see to compare.
Reply from: Audi Ottawa
Hi Karine,
Thank you for the Five Star Review! We are very happy to hear you had a nice experience with us. We pride ourselves on going above and beyond to understand and meet all of our clients needs.
It was a pleasure having you here at Audi Ottawa and we look forward to seeing you in the future.
Congratulations on your new Audi and we hope you enjoy wherever it takes you!
Sincerely;
Your team at Audi Ottawa
Staff Dealt With
