Mark Motors Porsche

Excellent 4.8 Write Review
139 reviews on ReviewsiiTM | Latest review 7 years ago
Verified Customer
7 years ago

Exceptional service.

Eric Tremblay, my service advisor, made all the difference in my experience. He went the extra mile to ensure I felt like I was the most important customer he had.
Reply from: Mark Motors Porsche 7 years ago
Hello Carla, Thank you for your review! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with Eric! We look forward to having your continued business. Sincerely, Mark Motors Porsche
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Verified Customer
7 years ago

happy cutomers

i have been getting great service since 2004, thirteen years. things have going so well i now have two Porsches being serviced. They actually pull my cars out of storage and service them in early spring, when i retrieve them in spring my wife and i are all set for months of motoring. thx Graham Beaton
Reply from: Mark Motors Porsche 7 years ago
Hello Graham, Thank you for your wonderful review! We take pride in providing the best possible customer service and are delighted to hear you continue to receive excellent service! We truly appreciate your business! Sincerely, Mark Motors Porsche
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Verified Customer
7 years ago

Service repair

Problem was corrected. Service agent was polite. Courtesy vehicle was clean and a pleasure to drive. Well done. Would recommend the dealer
Reply from: Mark Motors Porsche 7 years ago
Hello John, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Mark Motors Porsche
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Verified Customer
7 years ago

Le service client est hors pair.

Eric Tremblay, au service, est extrêmement professionnel. Ma voiture était prête à l'heure souhaitée. Je trouve que ce concessionaire Porsche offre un service post vente super .
Reply from: Mark Motors Porsche 7 years ago
Bonjour Dr. Sylvie, Merci de vos commentaires. Nous sommes fiers de toujours offrir à nos clients le meilleur service possible. Nous sommes enchantés de voir que votre expérience a été des plus positives. Au plaisir de refaire affaire avec vous dans un avenir rapproché. Sincèrement, Mark Motors Porsche
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Verified Customer
7 years ago

2013 cayenne

The service that I receive from Mark Motors is always courteous and thorough...I have no issue with their people nor their work. My issue is that something as basic as paint is not covered under my extended warranty. The paint on the bottom of the rear lift gate is bubbling and is obviously defective. That it has been determined that the issue is on "trim" as opposed to the body, I find to be petty and entirely unacceptable. When the paint fails, it won't matter whether it is on trim or body...the esthetic of the vehicle will be compromised as a result of defective paint. Requiring the customer to fund the repair of factory defects is not a policy that I find consistent with Porsche's stated level of service. Very disappointing!
Reply from: Mark Motors Porsche 7 years ago
Hello Mark, Thank you for your review. We would like to speak with you further on this matter. Please contact our Service Manager Ted Rose who can be reached at 613-749-4275 trose@markmotorsporsche.com Sincerely, Mark Motors Porsche
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