Mark Motors Porsche

Excellent 4.8 Write Review
139 reviews on ReviewsiiTM | Latest review 8 years ago
Verified Customer
8 years ago

Very happy to purchase my first car with Porsche.

David Li provided excellent service. Very pofessional and knowledgeable! Able to speak mandarin it's even better, helped me understand the car features better!
Reply from: Mark Motors Porsche 8 years ago
Hello Jin, Thank you for your review. We take pride in providing the best possible customer service and are happy to hear you had a positive experience with us. We look forward to having your continued business. Sincerely, Mark Motors Porsche
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
8 years ago

Recall

Many weeks after I purchased a Macan 2017 I was told that a crack in the trim necessitated to be replaced. I was not told this when I bought the Porsche Macan. The trim will be replaced on Monday Dec 19. I resent the fact that I was not told when I bought the car. Regard,s Ginette O'Connor
Reply from: Mark Motors Porsche 8 years ago
Hello Ginette, Thank you for your review. We are very sorry to hear of this miscommunication and we would like the opportunity to speak with you further regarding this matter. Please contact Manuel Pereira who can be reached at 613-749-4275 or mpereira@markmotorsporsche.com Sincerely, Mark Motors Porsche
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
8 years ago

Excellent experience

Experience at Mark Motors has been excellent. Simon and Kathleen were very friendly, helpful, took time to explain and answer all questions. Simon has excellent knowledge of the vehicles and helped me explore all cars and options before I selected the car that met my requirements. Throughout the process of selecting the car I did not feel rushed at all. I am happy with my Porsche! Thanks to the team at Mark Motors Porsche.
Reply from: Mark Motors Porsche 8 years ago
Hello Syed, Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Mark Motors Porsche
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
8 years ago

Le service était excellent, personnel courtois, ça s'est gâché une fois rendu à la SAAQ.

J'ai acheté un voiture en retour de location pour 29000$, quand je me suis présenté à la SAAQ, le concessionnaire avait omis de me remettre un document sur les taxes à payer. J'ai été obligé de retourner chercher ce document au concessionnaire. De plus, on m'avait expliqué que je devais payer la taxe provinciale sur la valeur de l'achat de 29000$, mais une fois rendu à la SAAQ j'ai dû payer la taxe sur 44700$ (prix de liste de l'auto), c'est toute qu'une surprise. Avoir su toutes ses informations, j'aurais sans doute fait réparé mon auto à votre concessionnaire puisque pour passer le safety check je devais remplacer les freins et les pneus. J'ai alors dû payer les taxes en double pour la valeur de ces réparations en plus des taxes exigées sur 44700$, on parle ici de quelques milliers de dollars. Bref, il faudrait aviser votre directeur au finance que les taxes au québec se paye sur le prix de liste et non le prix de vente. La seule dérogation possible serait si un véhicule est VGA et qu'un évaluateur accrédité pourrait prouver qu'elle a une valeur moindre et émettre un rapport à la SAAQ.avec un formulaire spécifique. Pour être honnête, j'ai l'impression d'avoir été faussement informé et j'hésiterais à retourner m'acheter un véhicule à nouveau. Bien à vous.
Reply from: Mark Motors Porsche 8 years ago
Bonjour Wendy, Merci pour votre revue. Nous sommes désolés d'entendre que nous n'avions pas surpassé vos attentes lors de votre achat de votre nouveau véhicule a Porsche. Nous aimerions vous parler à ce sujet. S'il vous plait contacter Manuel Pereira, il peut être rejoint au 613-749-4275 ou mpereira@markmotorsporsche.com. Sincèrement, Mark Motors Porsche
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
8 years ago

fantastic experience.

Great service and a wonderful purchasing experience. Very happy with the fact that i chose Mark Motors as my Porsche dealer.
Reply from: Mark Motors Porsche 8 years ago
Hello Marco, Thank you for your review. We take pride in providing the best possible customer service and are happy to hear you had a positive experience with us. We look forward to having your continued business. Sincerely, Mark Motors Porsche
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login