Verified Customer
7 years ago
Sales rep was great but no one wanted to acknowledge me when i came in
came in on weekend, casually dressed by myself and took a long time to be acknowledged. NIck acknowledged me and I made it clear at the time I wasn't overly serious about purchasing but he was very helpful, took his card and as he was the ONLY one who acknowledged me, a year later went to see him and bought my car
Reply from: Audi West Ottawa 7 years ago
Hello Gianna,
Thank you for your review. We are very sorry to hear we did not exceed your expectations during your previous visit to our showroom. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
Very good
Very respectful , detailed service. Our questions were answered in detail. Various options were
explained to us. No pressure tactics for sale, which helped us make decision. Very open environment.
Reply from: Audi West Ottawa 7 years ago
Hello Priyanka,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
He helps me a lot when I bought the car
He took the initiative to seriously introduce the performance of the car, a little price and so on. He introduces the services provided.
Reply from: Audi West Ottawa 7 years ago
Hello Xue, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
Perfect
Professional as per the highest expectations. Friendly and welcoming personality. Honest advice that you don't see in other places. Great attention.
Reply from: Audi West Ottawa 7 years ago
Hello Admed, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
Verified Customer
7 years ago
Dealership experience
It was a pleasure to work with a respectful and knowledgeable representative to make the dealership experience stress free.
Reply from: Audi West Ottawa 7 years ago
Hello Robert, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Staff Dealt With
