Verified Customer
8 years ago
Fair Price Wonderful Service
I shopped around a lot for my last Audi, checking in with pretty much every dealer within a 3 hour radius. I'm from Montreal and ultimately chose to buy from Mark's in Ottawa because they were the most competitive and accommodating by far.
Reply from: Audi West Ottawa 8 years ago
Hello James,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Change to winter tires!
Greeted by Bernie at the appointed time (8:00am) with a smile, an offer of coffee and assurance that my Q5 would be ready in 45 minutes.
It is so nice to have things goals you have been told they would.
Thanks again Bernie!
Reply from: Audi West Ottawa 8 years ago
Hello Gerald,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Very professional
Complete information was provided to us and we were very pleased with his services. He made himself available to answer our questions.
Reply from: Audi West Ottawa 8 years ago
Hello Raymond,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
I had a great experience buying my first Audi at Mark Motors of Ottawa with the help provided by Zel Lozovic.
Zel provided a great help and advice in choosing the car configuration tailored to my needs. I really liked the transparency of the process and the efficiency with which the paperwork and the whole car-buying process was handled. A big ``THANK YOU`` to both Zel and Elmira!
Reply from: Audi West Ottawa 8 years ago
Hello Maksym,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
Staff Dealt With
Verified Customer
8 years ago
Very customer oriented all the way.
Q5 was ready when scheduled but after one week, we were advised that the cam shaft was flawed and had to be replaced. Mark Motors provided a loaner car and repaired the cam shaft in a few days. All is good and they have been professional in all dealings.
Reply from: Audi West Ottawa 8 years ago
Hello Murray,
Thank you for your review. We strive for customer service excellence and are very happy to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa
