Verified Customer
8 years ago
Very enjoyable
Very professional and a enjoyable experience. Brenda is always courteous and takes care of all our needs and puts us first.
Staff Dealt With
Verified Customer
8 years ago
continuing oil leak from the engine oil pan.
bought the car new in 2011, in 2012 spring check the oil pan was leaking I mentioned it and it was repaired. It was leaking in 2013 as well but just a tiny amount finally in 2015 it was repaired again. Leaking again in 2017 repaired but I had to pay over &500 and was told the regular price was over $900.00. Since this is a continuing problem since new that the service department has been unable to repair believe this is either a flaw in the pan or the engine block. The car has only 70.000 k on it
Staff Dealt With
Verified Customer
8 years ago
painstakingly horrific
because your programmer wouldn't work my wife and infant sat around the city waiting for 7 hours on a job that should of taken .5 that is the facts.
Staff Dealt With
Verified Customer
8 years ago
perennial leaky oil pan in 2011 Buick it will continue every second year
My oil pan will leak again and again as it has from the beginning at 900.00 doLLars a pop FROM NOW ON. thuis is a continuing problem and not cared for properly under new car warranty.
Staff Dealt With
Verified Customer
8 years ago
Customer service
I cannot say enough how much I appreciate Colleen and her crew. They really did provide superior customer service when I was there getting body work done and having some warrantiy issues fixed.
Staff Dealt With
